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Return Policy

Ice Protect is committed to providing you with the best shopping experience. When you receive the product, please check it for defects. In the unlikely event that you wish to return or replace the product due to defects, a wrong product, or a damaged product due to an accident during shipping, please be sure to email ([email protected]) within 7 business days after the product arrives. Please contact me. Please note that we will not accept inquiries after 7 business days.

1. You cannot return the product after opening it, so please make sure that the product is suitable for your purchase.

2. We will accept returns or exchanges due to our cause such as defective or defective products. Please contact us by e-mail ([email protected]) within 7 days after the item arrives. We will bear the shipping costs for returns and exchanges due to our reasons. If a problem occurs due to the customer's reasons, it cannot be returned or exchanged.

3. Packages may be returned due to long-term absence, refusal of receipt, unknown address, etc. If you would like to reship the item, please contact us by email at [email protected]

4. The procedure for exchange and return will be explained in detail after contacting us.

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